Rates are quoted in South African Rand (ZAR) and include VAT. Rates are reviewed quarterly and are subject to change.

1. PROVISIONAL BOOKINGS

• Provisional bookings are held for a maximum of 7 days during high-demand periods, after which they will be automatically released unless confirmed with payment.

2. CONFIRMATION & PAYMENT

• A 30% non-refundable deposit is required to confirm a booking.
• The balance is due 60 days prior to arrival.
• All payments must be net of bank charges or credit card fees. The invoiced amount must reflect in full in Walkers River Camp’s account.

3. CANCELLATION POLICY

• All cancellations must be submitted in writing and acknowledged by Walkers River Camp.
• The following cancellation fees apply:
  • 1–60 days prior to arrival: 100% cancellation fee (no refund).
  • 61+ days prior to arrival: 70% refund of the full payment (excluding the non-refundable deposit).

Refunds qualifying under the above policy are subject to a 10% administration fee.

4. PANDEMIC CLAUSE

In the event of a WHO-recognised pandemic, the following applies:

• Guest-Affected Cancellations:
  • If a guest is directly impacted (e.g., lockdowns, travel bans, denied boarding, or medically unable to travel due to the pandemic) and cancels at least 60 days prior to arrival, Walkers River Camp will offer a 12-month postponement from the original travel date.
  • Applicable rate changes will be charged on rebooking.
• Operator-Affected Cancellations:
  • If Walkers River Camp is unable to operate due to government restrictions (e.g., national lockdown), all payments, including deposits, will be refunded in full
  • Any refund remains at the discretion of management.

Please Note: Cancellations based on fear of illness or comorbidities are not valid grounds for refund or postponement. Standard cancellation terms will apply unless the above criteria are met.

5. TRAVEL INSURANCE

We strongly recommend all guests obtain comprehensive travel insurance, including:

• Trip cancellation (for any reason)
• Medical and evacuation cover
• Pandemic-related interruptions
• Travel delays or bans
• Loss or theft of personal property

6. GENERAL CONDITIONS

• Trading Entity: DULL PROP (Pty) Ltd, trading as Walkers River Camp.
• Rates are subject to change without prior notice.
• Children 6 years and older may participate in game drives, subject to the discretion of management and/or guides.
• All guests are required to sign an indemnity form upon arrival.

7. LIABILITY & INDEMNITY

• Walkers River Camp, its owners, employees, and agents shall not be liable for:
• Loss, theft, or damage to personal property
• Injury, illness, or death of any guest (including due to infectious diseases)
• Guests and their representatives hereby indemnify Dull Prop (Pty) Ltd and its representatives against any such claims, including claims resulting from negligence.

8. JURISDICTION

• All terms are governed by the laws of the Republic of South Africa.
• Any disputes shall be subject to the exclusive jurisdiction of South African courts.

9. PROTECTION OF PERSONAL INFORMATION (POPI Act)

• Guest information will be used solely for reservation purposes and will not be shared or distributed beyond operational requirements, in full compliance with the Protection of Personal Information Act.

Reservations: Tel: +27 73 285 5990 | Email: reservations@walkersrivercamp.co.za | www.walkersrivercamp.co.za